Shipping & Delivery
International Shipping:
In a world where overproduction is rampant, we strive for minimalism and sustainability. That’s why we only begin production once your order is placed, benefiting both us and the environment. After shipping, you will receive an email with your tracking code, allowing you to monitor the progress of your order.
As the products are shipped directly from the supplier, we estimate a delivery time of 1-10 days for international shipments, including the Netherlands and Belgium. For other international destinations, delivery times may vary based on location.
Track Your Order:
To keep you informed about the status of your order, we provide tracking information as soon as your products are shipped. This way, you can easily follow the progress of your delivery and anticipate the expected delivery date.
Customer Service:
Do you have questions about your order or the shipping process? Our customer service is here to assist you. Please do not hesitate to contact us at info@tivona.nl, and we will respond as soon as possible.
Thank you for shopping at Tivana. We appreciate your trust in us, and we aim to get your order to you quickly and smoothly, no matter where you are in the world.